Clear guidelines for your peace of mind with Autokorrekt Automotive
All Liqui Moly products sold by Autokorrekt Automotive are 100% brand new, factory-sealed, and non-refundable once purchased. Please read this policy carefully before making a purchase.
Due to the nature of automotive lubricants and chemicals, ALL SALES ARE FINAL. We do not offer refunds, returns, or exchanges for any Liqui Moly products once the order has been placed and processed.
We guarantee that all Liqui Moly products sold through Autokorrekt Automotive meet the highest standards of quality and authenticity.
Genuine Liqui Moly products sourced directly from authorized distributors
Original packaging with manufacturer seals intact
Products with current manufacturing dates and optimal shelf life
Maintained in climate-controlled environments as per manufacturer specifications
While we take utmost care in packaging and delivery, in the rare event you receive a damaged or defective product, please follow these steps:
Inspect the product immediately upon delivery. Check for any visible damage to packaging or seals.
Report any visible damage to the delivery personnel at the time of receipt. Get their acknowledgment if possible.
Contact us within 24 hours of delivery with clear photographic evidence of the damage or defect.
We will arrange for inspection and potential replacement of genuinely defective items.
Important Note: This policy applies only to manufacturing defects and does not cover products damaged due to:
Order cancellations are only possible if requested within 1 hour of order placement and before the order has been processed for shipping.
Once an order enters the shipping process, it cannot be cancelled.
Confirm product compatibility with your vehicle's make, model, and year
Confirm the correct viscosity grade and manufacturer specifications
Carefully review product descriptions and technical specifications
Contact us for technical advice if unsure about product selection
Store products in cool, dry places away from direct sunlight and heat sources
Follow manufacturer's usage instructions and recommended application methods
Use products before their expiration dates for optimal performance
Dispose of packaging and used products in an environmentally responsible manner
We provide free technical consultation to help you choose the right products for your vehicle. Our experts are available to answer your questions before purchase.
This No Refunds Policy is in compliance with Nigerian consumer protection laws regarding the sale of sealed automotive chemicals and lubricants, which are considered final sale items due to their specialized nature and potential health and safety concerns.
By purchasing from Autokorrekt Automotive, you acknowledge that you have:
"All sales are final. No refunds or returns on opened products."
Before proceeding with any purchase from Autokorrekt Automotive, you must read and understand this Refunds & Returns Policy. If you have any questions or require clarification, please contact our customer support team.
Contact our customer support team for any questions about this policy
Autokorrekt Automotive Enterprises | Port Harcourt, Nigeria
Support Hours: Monday - Saturday, 8:00 AM - 6:00 PM